The Value of Speed – “The Cost to Ship Vs. The Cost to Serve”
About two years ago, I started hearing an increasing number of brands ask me questions about customer experience with shipping, specifically regarding the delivery speed to the customer.
The New Reality for E-Commerce in the U.S.
In the U.S., some current trends are making e-commerce faster and more responsive than ever before. Here’s how.
The Changing Face of E-Commerce Logistics
At the DHL Global Technology Conference 2018 in Austin, TX, Craig Morris—Global Product Head Fulfillment at DHL eCommerce—spoke about changes in e-commerce and implications for the supply chain.
The Uberization of the Last Mile
Offering fast, same day or next day delivery has become an expectation for many online shoppers. But it’s a huge challenge for logistics companies, especially in big cities.
Unwrap an Easy Returns Process Just in Time For the Holidays!
So, you say your e-commerce business is ready for the holiday peak, right?
The True Cost of Shipping – Do YOU Know What You Are Paying For?
We have all heard of the “Amazon Effect” — consumers expecting faster and more reliable shipping for free. And this is where the problem lies for online retailers: providing fast and reliable shipping — generally a premium, high-cost service — for free. This has caused online retailers to more closely evaluate what gives them the…
DHL eCommerce launches Fulfillment Center in Sydney
The Fulfillment Center will provide overseas merchants with fast, flexible shipping that integrates inbound freight, inventory, and last mile delivery in a single consolidated service. New facility in Sydney, Australia offers flexible, fully-integrated inventory management and last-mile delivery for international brands and retailers DHL eCommerce “Plug-and-play” system allows retailers to scale globally, quickly and easily…