Empowering E-Commerce Success

The Value of Speed – “The Cost to Ship Vs. The Cost to Serve”

About two years ago, I started hearing an increasing number of brands ask me questions about customer experience with shipping, specifically regarding the delivery speed to the customer.

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Do you know how much you’re really paying for cross-border shipments?

Is my checkout flexible enough to account for these ever-changing trade agreements that I hear about in the news every day?

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The New Reality for E-Commerce in the U.S.

In the U.S., some current trends are making e-commerce faster and more responsive than ever before. Here’s how.

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The Changing Face of E-Commerce Logistics

At the DHL Global Technology Conference 2018 in Austin, TX, Craig Morris—Global Product Head Fulfillment at DHL eCommerce—spoke about changes in e-commerce and implications for the supply chain.

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Is Your E-Commerce Operation Ready if an Unexpected Disaster Hits?

Among the many other challenges facing e-commerce companies, Earth’s environment can be merciless. At any given time, blizzards, volcanoes, hurricanes and other natural disasters may be brewing to complicate your harmonious operations…

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The Uberization of the Last Mile

Offering fast, same day or next day delivery has become an expectation for many online shoppers. But it’s a huge challenge for logistics companies, especially in big cities.

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Partnering with a 3PL in the New E-Commerce Economy

I love tracking trends, especially the robust growth of e-commerce. I have been in the e-commerce industry since 1998 and could not have imagined at that time that it would reach $2.3 trillion in global sales by 2017, representing 10% of total global retail sales…

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How Much Control Do You Actually Have Over Your Data?

So, you’ve been able to carve out a relatively successful niche in the world of e-commerce. Congratulations! Whether you’re selling your own crafted goods on Etsy, electronics accessories on Amazon, or smaller goods on eBay, this success comes at a cost. In this case, the cost I am referring to does not involve selling fees/commissions/etc.,…

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Unwrap an Easy Returns Process Just in Time For the Holidays!

So, you say your e-commerce business is ready for the holiday peak, right?

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Tapping into Latin America’s E-commerce Potential

E-commerce is booming all around the globe, but while market growth has slowed down in mature economies, it remains rapid in emerging ones.

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