Empowering E-Commerce Success

The New Reality for E-Commerce in the U.S.

In the U.S., some current trends are making e-commerce faster and more responsive than ever before. Here’s how.

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The Changing Face of E-Commerce Logistics

At the DHL Global Technology Conference 2018 in Austin, TX, Craig Morris—Global Product Head Fulfillment at DHL eCommerce—spoke about changes in e-commerce and implications for the supply chain.

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The Uberization of the Last Mile

Offering fast, same day or next day delivery has become an expectation for many online shoppers. But it’s a huge challenge for logistics companies, especially in big cities.

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Unwrap an Easy Returns Process Just in Time For the Holidays!

So, you say your e-commerce business is ready for the holiday peak, right?

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The Rise of M-Commerce: How Smartphones Are Influencing the Way Consumers Shop E-Commerce

Consumers are becoming more mobile-dependent thanks to a host of technological advances making it easier to shop online.

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Looking to Revamp Your Outdated Returns Policy?

Back in the day, when you wanted to return a purchased item, most people would go through a familiar routine: search around the house to find the receipt, drive back to the store and stand in line to get your money back or receive store credit.

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The True Cost of Shipping – Do YOU Know What You Are Paying For?

We have all heard of the “Amazon Effect” — consumers expecting faster and more reliable shipping for free. And this is where the problem lies for online retailers: providing fast and reliable shipping — generally a premium, high-cost service — for free. This has caused online retailers to more closely evaluate what gives them the…

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The Haves and the Have Nots – The Dichotomy of the U.S. E-commerce Experience

Until a few years ago, the e-commerce experience was pretty static for most consumers in the U.S.

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Why 2017 is the Best Year Ever to Update Your Returns Strategy

One thing’s for sure: No one likes returns. And I mean no one. They’re costly, they’re a pain for your warehouse and they’re a constant reminder that, no matter how much effort goes into wooing a customer to click ‘buy’, a good sale can always go bad. While retailers are always looking for new ways…

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Why E-Commerce is Red Hot in Chile

For the past 20 years, Brazil and Mexico have been the main focus markets for multinational investments in LATAM. However, when it comes to opportunities in e-commerce, Chile is hot, hot, hot!

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