Empowering E-Commerce Success

Unwrap an Easy Returns Process Just in Time For the Holidays!

So, you say your e-commerce business is ready for the holiday peak, right?

Continue Reading →

Looking to Revamp Your Outdated Returns Policy?

Back in the day, when you wanted to return a purchased item, most people would go through a familiar routine: search around the house to find the receipt, drive back to the store and stand in line to get your money back or receive store credit.

Continue Reading →

5 Factors to Consider When Picking the Best Software to Manage Your Growing E-commerce Business

Almost every day there is an announcement about a new technological advancement. Whether it’s a new self-driving vehicle, solar roof panels, or continued breakthrough in artificial intelligence (AI), if you’re like me, you find ways to tap into these advancements to simplify your life whenever possible. I also ponder the advancements in my own industry…

Continue Reading →

The Haves and the Have Nots – The Dichotomy of the U.S. E-commerce Experience

Until a few years ago, the e-commerce experience was pretty static for most consumers in the U.S.

Continue Reading →

Minimize Missed Deliveries

In U2’s “Where the streets have no name,” Bono longs for a world where religion or social status isn’t prejudged by the street where a person lives, as was common in Belfast, IE, his hometown.

Continue Reading →

Get a Tighter Grip on Your Returns Process

If you are in the online retail business, you know the challenge of returns! Retailers often refer to returns as a necessary evil. The Wall Street Journal estimates that on average, 30% of all online purchases are returned, and return rates for certain categories can reach 50% or higher. Some may think that with the increasing maturity…

Continue Reading →

Selling Abroad Means Dealing with Customs

Which of these merchandise shipments will get stuck in Customs abroad? Pencils to Tunisia Toothbrushes to Algeria Eyeglasses to Uruguay Matching shoes to Mexico, South Africa and India Baby strollers to Canada Toys to Italy The answer is, all of them! (Well, actually, wooden toys to Italy are permitted.) As an online retailer, international expansion…

Continue Reading →

Are YOU Ready for Peak?

Peak season is the most challenging time of the year for e-commerce merchants and their fulfillment/shipping partners due to drastic volume fluctuations. Proper planning and choosing a reliable and flexible partner like DHL eCommerce are the keys to success! When the last days of summer have passed and the leaves start to fall, we look…

Continue Reading →

Are You Export Compliant?

As an online retailer, international expansion opens a vast market for your products. However, many new international sellers don’t realize U.S. export law has some very specific requirements, and the consequences for non-compliance can be serious—including large fines and even jail time. As a trusted international brand, DHL eCommerce has robust systems in place to…

Continue Reading →

E-Commerce Supply Chains Adapt to New Market Realities

Two things never change about the e-commerce consumer: They want whatever they just bought as quickly as possible. They want their shipping free. This is the ultimate paradox for the e-commerce merchant—to drive speed into the supply chain, while at the same time trying to maintain or even reduce supply chain costs. Just a few…

Continue Reading →