Empowering E-Commerce Success

Unwrap an Easy Returns Process Just in Time For the Holidays!

So, you say your e-commerce business is ready for the holiday peak, right?

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Tapping into Latin America’s E-commerce Potential

E-commerce is booming all around the globe, but while market growth has slowed down in mature economies, it remains rapid in emerging ones.

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The Rise of M-Commerce: How Smartphones Are Influencing the Way Consumers Shop E-Commerce

Consumers are becoming more mobile-dependent thanks to a host of technological advances making it easier to shop online.

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Some Like It Hot: DHL eCommerce Moves Into Chile

When you think about e-commerce in Latin America, you probably assume the money’s in the big markets like Brazil, Argentina or Mexico. But in LatAm, it’s not only size that matters, it’s also maturity.

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Minimize Missed Deliveries

In U2’s “Where the streets have no name,” Bono longs for a world where religion or social status isn’t prejudged by the street where a person lives, as was common in Belfast, IE, his hometown.

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Selling Abroad Means Dealing with Customs

Which of these merchandise shipments will get stuck in Customs abroad? Pencils to Tunisia Toothbrushes to Algeria Eyeglasses to Uruguay Matching shoes to Mexico, South Africa and India Baby strollers to Canada Toys to Italy The answer is, all of them! (Well, actually, wooden toys to Italy are permitted.) As an online retailer, international expansion…

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Are You Export Compliant?

As an online retailer, international expansion opens a vast market for your products. However, many new international sellers don’t realize U.S. export law has some very specific requirements, and the consequences for non-compliance can be serious—including large fines and even jail time. As a trusted international brand, DHL eCommerce has robust systems in place to…

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It’s Time to Say “Hasta la Vista” to Bad Address Data

Are you negatively impacting your customer experience with bad address data? Recently, my cousin moved to Germany and with her first birthday away from home approaching fast, I wanted to purchase a gift from one of her favorite merchants in the U.S. Her birthday passed and she never made mention of receiving my gift. Naturally,…

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The Growing Demand for International Returns

As consumers become more educated on efficient ways to purchase goods abroad, merchants are increasingly expected to provide a localized buying experience for their international customers. Gone are the days when consumers would dive into the murky waters of international commerce at the risk of their own wallet. Merchants have wised up to the fact…

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The Death of Global Payments

The global payments industry is only a few decades old. From its inception, it has primarily consisted of Payments Solution Providers (“PSPs”) that provide hundreds of alternative payment types and offer transactions in local currency to the consumer. PSPs helped simplify the process of collecting money from the global consumer and remitting money back into…

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